Join our team and bring your passion to our customers, our products or our brand –
and discover what the magic of Busby & Fox feels like from the inside out.

To apply for any of the roles below, please send your CV and a cover letter to careers@busbyandfox.com

BRAND MARKETING MANAGER - DARTINGTON, DEVON

We're looking for an experienced Brand Marketing Manager to articulate and execute our brand marketing strategy, bringing a definitive understanding of the Busby & Fox customer to the business’s purpose, commercial goals and daily activities. They'll bring leadership, energy and clarity to the practical implementation of our marketing activities and, when it comes to engaging with the customer and growing brand love, be known as someone who gets things done.

Some of the hats you'll be wearing:

• Leader
• Brand champion
• People person
• Relationship builder
• Planner
• Self-starter
• Communicator
• Organiser

Important skills & attributes:

• Tenacity
• Confidence
• Enthusiasm
• Time management
• Technology
• Professionalism
• Accountability
• Creativity
• Effectiveness
• Influencer marketing
• Social media
• Affiliate marketing
• CRM
• PR and media

It'll be your job to add value by:

• Owning the brand marketing strategy, ensuring that it is fit for purpose, clearly communicated and understood by all involved in its execution.
• Designing a plan and calendar of customer communication activity to roll out a sequence of activities, rich in ideas and initiatives that align with the business’s trading calendar, our customers’ lifestyles, our brand values and our commercial goals. This will include:

• • • Building and growing the existing CRM and customer loyalty program, adding new opportunities for development and growth, segmenting our audiences to build mutual value and win advocacy through bespoke and customised activity.
      • Running the day-to-day PR and media engagement activity, being the key point of contact for our PR agency and building a strong, productive relationship with that team. Meeting their requirements - and thus those of our journalist community - in a timely and on-brand manner to secure the maximum possible press coverage, often at extremely short notice. Exploring new opportunities and activities and ensuring that a suite of tools and media resources are available, up to date, and fit for purpose;
  • Supporting social media content and driving a programme of influencer partnerships
  • Supporting store trade with a programme of customer events, in-store activity and promotions. Providing relevant marketing activity and communications collateral for use in store
  • Identifying and implementing a programme of events, particularly shopping and customer engagement opportunities
  • Initiating a programme of brand partnerships and collaborations across our various channels

• Securing the full engagement of all colleagues involved in delivering on the plan, working closely with both head office team members and store staff to ensure results. Participating in training and internal communication to optimise activity and outcomes.
• Delivering meaningful, relevant reporting, learnings and appropriate follow-through, making it suitable to the various audiences in the business, from directors through to team members.

Benefits include:

• 28 days’ holiday as standard (for full-time employees)
• Additional 1 day of holiday for your birthday
• Employee discount
• Company events
• Company pension (for eligible employees)
• Fun & relaxed environment
• Rewarding work

STORE LEADER – HENLEY

We're looking for an experienced Store Leader to lead the team at our Henley-on-Thames store. It will be your job to lead the team in delighting every customer with warm, inspiring and informative service that goes above-and-beyond; embracing our annual strategy and goals to driving your store towards its own commercial success and being natural and brilliant ambassadors of Busby & Fox by embracing brand language, spirit and behaviours.

Important skills & attributes

Accountability | Adaptability | Attention to Detail | Commercial Savviness | Communicator | Confidence | Discretion | Emotional Intelligence | Enthusiasm | Eye for style | Leader | Organiser | Planner | Professionalism | Stylist | Sales Whizz | Time management | Trainer


It'll be your job to add value by:

• Managing and retaining a passionate, motivated, inclusive and goal-focused team.
• Coaching and developing your team to maximise their potential by nurturing a culture of continuous development, and supporting each individual to play their own part in driving the success of your store through leadership, training and inspiration.
• Directing and embedding exceptional customer service through a warm and inclusive store culture, and a comfortable, cohesive, beautifully presented and inspiring environment inside the store and out.
• Showing and telling the magic of dressing with Busby & Fox through interaction and visual display.
• Delivering expert advice on style and fit through high-level product knowledge, information and inspiration.
• Nailing performance against commercial goals and metrics by knowing your store’s potential, trading patterns and customer profile inside-out, and by seeking out new opportunities to drive success wherever possible.
• Owning back-office responsibilities and practises, drawing on skills and experience within your team to achieve smooth, seamless and professional operations.

Benefits include:

• 28 days’ holiday as standard (for full-time employees)
• Additional 1 day of holiday for your birthday
• Generous uniform program
• Employee discount
• Company events
• Company pension (for eligible employees)
• Fun & relaxed environment
• Rewarding work